Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Use the API or MCP to build with BizHub Launch

  Connect via REST API or AI assistant to search launches, read listings and manage your own.

Badges and links

• How badges get your listing found and followed

  Display our badge on your site so your free listing goes live, and find out when your link gets dofollow credit.

Pricing and payments

• Bundle or done-for-you: which launch route is right for you?

  Reach other launch sites with a self-serve bundle or let us handle the listings for you—here's what each option gives you.

• What do things cost on BizHub Launch?

  Find out the price of each product, what's included, and how we handle payment and VAT.

• What's the refund policy on BizHub Launch?

  Your purchases aren't refundable, except when we remove a paid listing. Your legal rights always apply.

• Where do I find invoices and how does VAT work?

  VAT is added to UK and EU consumer orders. Enter your VAT number at checkout to avoid it, and find all invoices in your account.

Your account

• How do I claim my company's listing and get verified?

  Take ownership of your listing and earn the Verified badge by proving you control your company's domain.

• How do I change my listing details?

  Edit any part of your listing whenever you like—just sign in, make your changes and save.

• How do I manage emails and close my account?

  Control your notices, update your sign-in email, or request account removal and data deletion.

• Why isn't my listing going live yet?

  Your founder profile must be complete before your listing can launch or be scheduled.

• How do I control my BizHub notifications?

  Set up where you get updates—email, Telegram or Slack—and how often: instant, daily, weekly or off.

• Where to find what in your BizHub Launch account

  Your account hub connects you to your listings, founder profile, billing and settings. Here's what each page does.

Launching

• Can I add my listing to more categories?

  Your first category is included free. You can add more categories as a paid add-on to reach more of the community.

• Free profile or paid launch—what's right for you?

  Get the basics with a free listing, or go paid to unlock everything and launch when you choose.

• How do I relaunch my product on BizHub?

  Relaunch your listing in a later week and keep all the community votes you've already earned.

Getting help

• How to get help on BizHub Launch

  Find answers fast with our help button, or reach out to our team and get a ticket number.

Getting started

• How do I get my product live on BizHub Launch?

  Submit your site, complete your profile, choose a plan, and go live—either straight away or in a launch week.

Community

• How leaderboards and Launch of the Week work

  Find out how we rank launches, spot the paid listings, and what it takes to win Launch of the Week.

• How do votes work on BizHub Launch?

  Sign in to vote on live launches—one vote per listing, per person. Votes can't be bought, and we check to keep the community real.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.