How do I manage emails and close my account?
Control your notices, update your sign-in email, or request account removal and data deletion.
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Tweaking your notice settings
You'll find most of your email controls at /account/notifications. Each notice type has its own toggle, so you can dial in exactly what lands in your inbox and how regularly. But some emails are non-negotiable: receipts, refunds, payment issues, listing holds and security alerts always come through.
Every notice message also includes a straightforward unsubscribe option right at the bottom, if you'd rather just skip that particular type on the spot.
Updating your sign-in email
Head to /account/email and send us your new email address. We'll verify the change with a confirmation to both your old and new email, then you'll receive a security notification once everything's locked in.
Removing your account and data
If you'd like to close your account or have your personal information removed, send a request through /account/privacy or write to launch@zinndigital.com directly from the email tied to your account. We'll reply confirming exactly what gets deleted: your account, founder profile and any personal details you've shared. Keep in mind that invoices stay on file for the period required by law—check /privacy for the full picture of how we manage your data.
Need your records? /account/privacy lets you save a complete copy of your information, ready in seconds.
Questions people ask
- Can I turn off all my emails?
- Most notifications are optional via /account/notifications, but receipts, refunds, payment problems, listing holds and security notices always send. You can unsubscribe from individual notice types using the link in each message.
- What happens when I close my account?
- Send your request from /help or email launch@zinndigital.com using your account email. We'll confirm what gets removed: your account, profile and personal information. Invoices are retained as required by law.
- Is there a security step when I change my email?
- Yes. Send your new address through /account/email, and we'll confirm the change with both addresses. You'll get a security notification once it's complete.