Where do I find invoices and how does VAT work?
VAT is added to UK and EU consumer orders. Enter your VAT number at checkout to avoid it, and find all invoices in your account.
Updated
How VAT appears on your bill
We show prices before VAT. When you reach the payment page, you'll see the final amount including VAT if it applies to you.
VAT is added based on where you are:
- In the UK: we add 20 percent UK VAT. If you have a UK VAT number, enter it and we'll print it on your invoice instead.
- EU business with a valid VAT number: we check it against VIES and apply reverse charge, so no VAT is added.
- EU consumer: we add VAT at your country's rate.
- Everywhere else: no UK VAT applies.
Using your VAT number
Add it at checkout, or go to /account/billing to enter or update it anytime. If the VIES service can't verify your number right then, we'll charge VAT—we'll let you know this has happened.
Finding your invoices
Zinn Digital® Ltd (UK) issues your invoices and emails them after you've paid. You can download all invoices and credit notes as PDFs in /account/invoices whenever you need them.
Questions people ask
- Will I see VAT before I pay?
- Yes. The payment page shows the final total with any VAT included so you know the exact amount.
- What happens if my VAT number doesn't verify?
- If VIES can't confirm it at checkout, VAT is charged. We'll tell you this has occurred.
- Where are my past invoices kept?
- All your invoices and credit notes are in /account/invoices as downloadable PDFs.